Delivery times vary by model and location. Once your order is confirmed, we’ll provide an estimated delivery window and keep you updated along the way.

Yes. Most models can be assembled at home using the included instructions. If you prefer, you can also use our professional assembly service.

Your sauna arrives securely packaged, with delivery details confirmed based on the model and your location.

If your sauna arrives damaged, contact our team with photos of the packaging and affected parts. We’ll review the issue and help with the next steps.

It depends on the model. Some saunas work with a standard household connection, while others require a dedicated circuit or professional installation. Check the electrical requirements on each product page.

Indoor models need a level, dry interior space with clearance on every side. Only models marked Outdoor are built to stand in the weather.

Power requirements vary by model. Some use a standard household connection, while larger models may require a dedicated circuit. Check the specifications on each product page before installation.

Some models can plug into a standard outlet, while others require a dedicated electrical connection. The product page lists the exact requirements for each model.

Allow enough clearance for ventilation, doors, and safe access around the sauna. Exact requirements vary by model, so check the installation guidelines before choosing your location.

Models run from 1 to 4 people. Choose by how many people will use it at once and by the floor space you can give up, not by the outside dimensions alone.

Infrared warms the body directly at a lower cabin temperature, so sessions start sooner. Traditional heats the air and the stones and runs hotter, closer to a classic sauna.

Canadian red cedar is aromatic and darker in tone. Hemlock is pale and close to scent-free, which suits anyone sensitive to smell.

Only models specifically marked Outdoor are designed for outdoor use. Indoor models should be installed in a protected interior space.

Every model includes limited warranty coverage. For more information, contact our U.S.-based support team by phone.

Yes. Financing is available on eligible purchases, allowing you to split the cost into smaller payments. Available options are shown at checkout.

Wipe the benches down after use and leave the door open so the cabin dries. No sealants or oils — the wood is meant to stay bare.